Policy
Shipping
House of Nova ships limited-edition pieces worldwide. Each order is processed with care and tracked door-to-door.
Complimentary shipping
Free worldwide shipping on all orders over $1,500 USD.
Regions
We ship to the United States, Canada, the Caribbean, Europe, Africa, and Asia. If your region is not listed at checkout, write to us at hello@houseofnova.com and we'll arrange a quote.
Production & dispatch
Most pieces ship within 2–3 weeks of order. Statement and collectible pieces (Phoenix Coat, Tornado Capelet) may require additional lead time; we will confirm by email after purchase.
Duties & taxes
International orders may be subject to import duties and taxes assessed at the destination country. These are the responsibility of the recipient.
Tracking
A tracking number is emailed when your order leaves our atelier. You can reply to that email anytime for help.